Digital Robotic Process Automation (RPA) is the logical first step for Process Automation initiatives and is very effective with repetitive, rules-based tasks on systems that are hard to integrate

Robotic Process Automation

Robotic Process Automation (RPA) is the application of technology that allows employees in a company to configure computer software or a “robot” to capture and interpret existing applications for processing a transaction, manipulating data, triggering responses and communicating with other digital systems.

In even more simpler terms, RPA Bots can be configured to automatically manipulate almost all types of Computer Applications including Mainframe, Web, Windows or any other type of Application similar to humans. The Robots can run 24×7 without making any mistakes and can work in sequence or in parallel (using multiple Robots). The Robots also create Audit Logs of every action they take and create Exception Reports for tasks that could not be handled by the Robot.

The Robots can run as Attended or Unattended. Attended Robots run on User’s Desktop and are also considered Desktop Robots. For e.g. they can be used on CSR (Customer Service Rep) Desktop to assist the CSR on their tasks as they service the customer. Unattended Robots run on Virtual Machines or dedicated Workstations where they are used for automated tasks that do not require human intervention.

Some of the jargon and methodologies used within Robotic Process Automation are described below:

What We Offer

Strategy Icon


We help you develop a Strategy and a Roadmap, including Tool Selection, Productivity Metrics and ROI Models.

implementation icon


We deploy your RPA solution, establish governance and address IT and security concerns. We also train your staff to maintain the solution.

Managed Service icon

Managed Services

We manage, monitor, tune and continually optimize your robotic process execution. We also implement enhancements and manage your RPA infrastructure.

Service Delivery Models

Professional Services

We engage on T&M or Project
based model

Managed Service

We develop and maintain the Automation
and the infrastructure. We charge a monthly amount including license costs

Transaction and/or Outcome Based

If the process is clear enough where a
“transaction” can be identified easily, we
can price based on Transaction volumes
with minimum transaction volume gurantee