Mythbusters: The Robotic Process Automation (RPA) Edition
In an era of misinformation, fending off fact from fiction can become just as difficult as finding the right solution. Much like post great depression, when people kept money under their beds in fear the financial system would collapse, now too we are seeing hesitation in the robotics world in fear that our silver bullet may one day turn on us. Below is a great explanation separating out the hot topics and helping us understand how RPA can help us and getting rid of any fears we may have had.
In the fitness industry, it seems like every few months there is a new hyped-up diet to be on – Mediterranean, South Beach, Paleo, etc. People are just as quick to jump on these nutritional bandwagons as they are to jump off because they fall victim to myths and misconceptions about how fast they should see results.
In the world of digital business technologies, it’s very much the same. Hot buzzwords and new, cutting-edge solutions pop up all the time that both companies and analysts alike latch onto because of the promise of greater efficiencies and business results. But since these systems are so new, it’s often hard to distinguish myth from reality.
“How can our organization use these technologies? What kind of results can I expect?”
One of the most exciting – and hyped up – digital business technologies that has emerged over the years is Robotic Process Automation (RPA). RPA allows a company to configure software (their “robot”) to capture and interpret how humans use existing applications at the graphical user interface level for processing transactions, working with data and communicating with other enterprise systems. By interacting with existing software systems at the graphical user interface level, RPA can bring about a “virtual integration” of multiple systems while executing repetitive, manual tasks work more accurately and reliably than humans can.
If RPA has peaked your interest or you’re just getting started with this revolutionary technology, we’re here to dispel three of the most common myths about RPA so that you can effectively leverage the technology to your organization’s benefit.
Myth #1: You Don’t Need Humans Anymore
One of the most common misconceptions about RPA is that it will render humans obsolete in the workforce. In reality, robotic automation only reduces the need for repetitive human effort for tasks such as high-volume data entry or creating invoices. By automating these tasks, companies can improve data accuracy and the quality of their work by eliminating the chances of human error. But rather than disappear, humans assume higher-level, managerial or supervisory roles and can look for areas for continuous improvement on behalf of the enterprise.
Myth #2: You Can Automate All Your Tasks
RPA certainly boosts company efficiency by automating repetitive human effort, but there are limitations to the types of work that it can be applied to – specifically ones that require judgement. This is an area where humans still surpass machines. Until Artificial Intelligence (A.I.) and Machine Learning catch up to the cognitive thinking skills of humans (although, that could be soon), people will still be at the center of decision-making.
Myth #3: RPA is All You Need to Digitalize Your Processes
While RPA digitalizes back-office processes, it can’t be viewed as a one-stop solution for Digital Transformation. RPA should be seen as one component in your organization’s digital business toolbox. It must work in conjunction with several other systems to deliver the Digital results your organization is looking for – improved work quality, greater efficiency, reduced risk and better customer service. For instance, RPA software can take over the data entry for your company. But, what about when there are data exceptions and the need to make timely adjustments to the process in reaction to market changes? That’s when you need something else, such as Business Process Management (BPM) software to either rapidly change the process or notify key personnel to act.
We hope the above has cleared the air on RPA. This quickly evolving, innovative technology can certainly help your company make big strides towards Digital Transformation. We foresee it continuing to make a significant impact on businesses, but only if companies know how to use it and what they can expect – and not fall victim to myths and misconceptions.
Sourced from: http://www.pnmsoft.com/mythbusters-robotic-process-automation-rpa-edition/